Can I book cleanings out of Greater London?
Cleanapp will accept requests that take up to one hour for the professional cleaners to arrive.
Is there any additional costs than that I contracted?
No. Our prices are clear with no hidden fees. What you select is the final total price, tax inclusive.
Can I select my cleaner ?
Not on Instaclean.
What cleaning materials should I have?
The cleaners will bring their own basic cleaning products, just in case you don't have your own. It's a CleanApp treat for you. however, you should provide mop and hoover. If you fail on providing mop and hoover the cleaner can't assure the quality of the service.
Can I cancel a request?
Not on InstaClean. Please refer to our Terms and Conditions form more details.
What type of cleaning services can I book through CleanApp?
You may book domestic house cleaning services, both for same day or for advanced booking services.
Do I have to be at home during the cleaning?
Yes. You will be asked to allow access to the cleaner.
How do I pay for my cleaning?
All payments are done electronically, using paypal or credit/debit cards.
What is CleanApp?
CleanApp is a apps based marketplace used to math professional cleaners and customers.
Is CleanApp a cleaning company?
No. CleanApp is a web-based marketplace promoting cleaners services and allowing customers to select and book their services.
Who are your cleaning partners?
They are all self-employed professional cleaners, vetted and experienced in cleaning services.